If a customer wishes to return an item, please contact us within 7 days to notify us of this and we will email you a returns form to fill out. The items must be returned and received by us within 14 days of receiving your item. The item must be unworn and in its original packaging with tags. 

The return of an item is at the customer's own expense. We will not be liable for a lost parcel therefore if you are shipping an item back to us we require it to be shipped with a trackable shipping service for it to be insured.

All shipping costs are non- refundable. 

MAMU STUDIOS Ltd is not liable for local export/import duty laws, and will not cover import or other related costs on goods returned.

To return or exchange your product, please send an email to and we will issue you with a returns form and give you our London based address to send back your item. 


Refunds will be issued once we have received back and inspected the items, this should take up to 7 days to process. 


All sale items are final sale and therefore are non refundable.